Featured Case Studies
Massive global community with 600K+ members across dozens of timezones. Mod team was overwhelmed — hundreds of questions daily about validators, staking, bridging, and ecosystem dApps. New users churned before getting answers, and experienced members got frustrated repeating the same explanations.
KonvoyAI trained on full technical documentation, validator guides, staking mechanics, bridge tutorials, and ecosystem partner info. Handles everything from "how do I stake?" to complex validator node setup questions — instantly, 24/7, in multiple languages.
"With 600K members, we couldn't scale human support. The AI handles technical questions better than most of our mods and never sleeps. Our community finally feels supported."
Passionate community sharing miles strategies, credit card deals, and flight hacks. But the same questions flooded the chat daily — "which card should I get?", "how do I transfer points?", "best redemption for Europe?" Experienced members stopped engaging because newbie questions dominated every channel.
KonvoyAI trained on card comparison guides, points transfer ratios, redemption sweet spots, and community-curated travel tips. Instantly answers beginner questions so veterans can focus on sharing advanced strategies and deal alerts.
"Our OG members were leaving because of repetitive questions. Now the bot handles the basics and our experts actually want to hang out and share deals again."
Technical product with complex onboarding. Users asked detailed questions in Discord but support team only worked US hours. APAC and EU users felt ignored, leading to churn.
KonvoyAI trained on entire documentation, API guides, and common troubleshooting flows. Professional tone matching brand voice. Escalates complex issues to human support with full context.
"Our APAC users finally feel supported. The AI handles 90% of questions and knows when to loop in a human."