Welcome to KonvoyAI. These Terms of Service ("Terms") govern your access to and use of the KonvoyAI platform, including our website at konvoyai.com, AI moderator bots, dashboard, and related services (collectively, the "Service").
By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
KonvoyAI provides AI-powered community management tools, including:
Our AI bots are designed to facilitate natural conversations and community engagement on your behalf.
You must be at least 18 years old to use KonvoyAI. By using the Service, you represent that you meet this requirement and have the authority to bind yourself or the entity you represent to these Terms.
To access certain features, you must create an account. You may register using Discord OAuth or other supported authentication methods. You agree to:
By creating an account or connecting via Discord, you consent to receive communications from KonvoyAI, including:
You may opt out of marketing emails at any time by clicking the unsubscribe link in any email or contacting support@konvoyai.com. Note that you cannot opt out of essential service-related communications.
You agree NOT to use KonvoyAI to:
We reserve the right to suspend or terminate accounts that violate these terms without notice.
KonvoyAI utilizes artificial intelligence to generate responses and moderate communities. You acknowledge that:
KonvoyAI integrates with third-party platforms including Discord, Telegram, and WhatsApp. Your use of these platforms is subject to their respective terms of service. We are not responsible for:
KonvoyAI offers various subscription tiers (Starter, Growth, Professional) with different features and pricing. Current pricing is available at konvoyai.com/pricing.
You may request a full refund within 7 days of your initial subscription purchase. Refund requests made after 7 days will be reviewed on a case-by-case basis at our discretion. Contact support@konvoyai.com for refund requests.
You may upgrade or downgrade your plan at any time. Changes take effect at the next billing cycle.
KonvoyAI, including its software, branding, and content, is owned by us and protected by intellectual property laws. You may not copy, modify, or distribute our proprietary materials without permission.
You retain ownership of content you provide (knowledge bases, custom configurations). By using the Service, you grant us a license to use this content solely to provide the Service to you.
Your use of KonvoyAI is also governed by our Privacy Policy, which describes how we collect, use, and protect your data. By using the Service, you consent to our data practices as described in the Privacy Policy.
The Service is provided "as is" and "as available" without warranties of any kind, express or implied. We do not warrant that the Service will be uninterrupted, error-free, or secure.
To the maximum extent permitted by law, KonvoyAI and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.
Our total liability shall not exceed the amount you paid us in the twelve (12) months preceding the claim.
You agree to indemnify and hold harmless KonvoyAI from any claims, damages, or expenses arising from:
We may suspend or terminate your access to the Service at any time for any reason, including violation of these Terms. Upon termination:
You may terminate your account at any time by contacting us or through the dashboard settings.
We may update these Terms from time to time. We will notify you of material changes via email or through the Service. Continued use after changes constitutes acceptance of the updated Terms.
These Terms are governed by the laws of Singapore, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Singapore.
For questions about these Terms, contact us at:
Email: support@konvoyai.com
Website: https://konvoyai.com